Important Notice 重要提示
Account deletion is permanent and cannot be undone. All your data will be permanently removed from our servers. 账户删除是永久性的，无法撤销。您的所有数据将从我们的服务器中永久删除。
How to Request Account Deletion 如何申请账户删除
Contact Support 联系客服
Send an email to our support team with your account deletion request 发送邮件给我们的客服团队，申请删除账户
Provide Account Information 提供账户信息
Include your registered email address and any other identifying information to help us locate your account 包含您的注册邮箱地址和其他有助于我们定位您账户的信息
Identity Verification 身份验证
We may ask for additional verification to ensure account security before processing the deletion 为确保账户安全，我们可能会要求额外的身份验证后再处理删除申请
Processing Time 处理时间
Account deletion will be completed within 30 days of verification. You will receive a confirmation email once completed. 账户删除将在验证后30天内完成。完成后您会收到确认邮件。
Submit Deletion Request 提交删除申请
Contact Email: 联系邮箱：
istar@oakgo.cnEmail Template: 邮件模板：
Subject: Account Deletion Request
Body:
Hello,
I would like to request the deletion of my RunRise account.
Registered Email: [Your Email]
User ID (if known): [Your User ID]
Reason for deletion: [Optional]
Thank you.
主题： 账户删除申请
内容：
您好，
我希望申请删除我的越跑app账户。
注册邮箱：[您的邮箱]
用户ID（如果知道）：[您的用户ID]
删除原因：[可选]
谢谢。
Data Deletion Policy 数据删除政策
Data That Will Be Deleted 将被删除的数据
Personal Information 个人信息
Email address, username, profile information, and account settings 邮箱地址、用户名、个人资料信息和账户设置
Running Data 跑步数据
All running activities, routes, statistics, goals, and achievements 所有跑步活动、路线、统计数据、目标和成就
Equipment Data 装备数据
Running shoes information, usage tracking, and maintenance records 跑鞋信息、使用跟踪和维护记录
App Usage Data 应用使用数据
App preferences, settings, and usage analytics linked to your account 应用偏好设置、设置和与您账户关联的使用分析数据
Data Retention Period 数据保留期
Immediate: Your account will be deactivated immediately upon confirmation.
30 Days: All personal data will be permanently deleted within 30 days.
Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes (e.g., financial records for tax purposes).
立即： 您的账户将在确认后立即停用。
30天： 所有个人数据将在30天内永久删除。
法律要求： 如法律要求或出于合法商业目的（如税务财务记录），某些数据可能保留更长时间。
Third-Party Data 第三方数据
Data synchronized from third-party services (Apple Health, Google Health, Garmin, COROS, Strava) may still exist in those platforms. You will need to contact those services directly to delete data from their systems. 从第三方服务（Apple Health、Google Health、佳明、高驰、Strava）同步的数据 可能仍存在于这些平台中。您需要直接联系这些服务来删除其系统中的数据。
Need Help? 需要帮助？
If you have any questions about account deletion or data privacy, please contact our support team. 如果您对账户删除或数据隐私有任何疑问，请联系我们的支持团队。